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Privacy

Here at Excel Home Furnishing, we are committed to protecting your privacy.

Our privacy policy explains in a clear and transparent way;
What information we collect, who is collecting this information, how it is being collected, why it is being collected, how it will be used, who it will be shared and how you can control the data we hold.

We may update this policy from time to time, so please return to check this page to ensure you are happy with any changes. If visitors to the website are not in agreement with the privacy policy, you should cease using this website immediately.

This policy is effective from the 22nd May 2018.

The data controller responsible for your data is Excel Home Furnishing, Suite 6A, Ingram House Churchgate, Cheshunt, Herts, EN8 9XB.

Who we are
Excel Home furnishing is based in London and serves clients across London and Hertfordshire. Our goal is to provide quality furniture and appliances to our clients at a reasonable price. We collect and use your data for the purpose of communicating and transacting business with you.

Any questions regarding our privacy policy and/or practices should be sent by writing to the address above or by email to [email protected] You can also call us on 01992 633 338.

Information collected
You are able to visit and use our website without disclosing your personal details or revealing any of your personal identifiable data. We obtain information about you, when you contact us about our services.
The information we may collect may include:
- Your name
- Your email address
- Your telephone number
- Your IP address and information regarding websites pages accessed.

We may use your information to:
- contact you about the service or product you enquired about
- carry out obligations arising from any contracts entered into or ongoing business transactions
- seek your view or comments on the services we provide
- notify you of changes to our services

We hold your personal information on our system for as long as is necessary for the relevant activity.

We do not sell or rent your information to any third parties

We do not share your information with third parties for marketing purposes

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We do not send out any marketing communications by post.

Third party providers
We may share your data with third party providers, agents, sub-contractors or trades people working on our behalf for the purposes of completing tasks and providing services to you on our behalf (for example delivering or replacing furniture). However, when we use third party service providers, we only disclose the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

We will not release your information to any other third parties beyond our service providers unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Cookie Statement
This website uses cookies to provide non personal browsing behaviour which we use for statistical purposes. This means that we may collect information about your visit that does not identify you.
By continuing to use our website, you agree that the following information may be stored by us for use by third parties. The information that we collect may include, but is not limited to:

  • The operating system used (e.g., Windows, Macintosh)
  • The browser used (e.g., Internet Explorer, Google Chrome).
  • The average time spent on the website

We use this information to measure how our website is being used and how we can improve the content on our site. We also use this information for analytical purposes, and some of our key indicators are: the number of visits to the site, the average time spent on the site and the popular pages viewed on the website. This helps us understand how our website is being used and to make any necessary improvements.

We may use the information to customise our website and improve our business processes according to recommendations based on this data.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclosures of Your information
Unless stated otherwise at the point of collection, personally identifiable information which may be collected in relation with visitors to our website is kept by Excel Home Furnishing. We will not transfer, sell or otherwise divulge such personally identifiable information outside this company, except when we are obliged to disclose this information by law.

Other websites
The Excel Home Furnishing website may contain links to other third parties websites. We are not responsible for the content or privacy practices of those other sites

Controlling the information we hold about you
You have the right to ask for a copy of the information Excel Home Furnishing holds about you (we may charge £10) to cover our costs in providing you with details of the information we hold about you.